Privacy Policy

1. Scope

This Privacy Policy explains how Pixelora Guild (“we,” “our,” or “us”) collects, uses, and shares personal information when you visit or make a purchase from our website and services, including interactive community features and course platforms.

2. Data We Collect

• Account and profile data: name, email, password hash, optional photo or bio.
• Course activity: enrollments, lesson progress, submissions, feedback threads.
• Payment data: transaction IDs and billing details processed by our payment provider (we do not store full card numbers).
• Technical data: IP address, device information, browser type, cookies, and analytics events.
• Support data: messages sent via forms or email.

3. How We Use Data

• Provide and improve courses, critique, and community features.
• Process payments and manage orders.
• Authenticate users and secure accounts.
• Send essential service communications and optional updates (with opt-out).
• Comply with legal obligations and enforce terms.

4. Cookies & Tracking

We use strictly necessary cookies to operate the site and optional analytics cookies to understand usage. You can control cookies via browser settings. Our cookie banner reflects your consent choice.

5. Sharing & Transfers

We may share data with service providers who support operations (hosting, payments, analytics, communications). Where data is transferred internationally, we implement appropriate safeguards such as Standard Contractual Clauses.

6. Security

We use technical and organizational measures commensurate with risk, including encryption in transit, access controls, and regular security reviews. No method is 100% secure, but we strive to protect your data with industry best practices.

7. Data Retention

We retain personal data only as long as necessary for the purposes described, including legal, accounting, or reporting requirements. You can request deletion of your account as described below.

8. Your Rights

Subject to applicable laws, you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. You may also withdraw consent where processing is based on consent.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we learn of such collection, we will delete it promptly.

10. Changes to This Policy

We may update this Policy periodically. Material changes will be announced via email or a prominent notice on our website. The “Effective date” above indicates the latest revision.

11. Contact

For questions or requests about this Policy, contact us at [email protected] or +1 (415) 270-9241.